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Repairs
CSS is a
nationally authorized leader of laptop and accessory
warranty repairs for:
Please visit our page on other
manufacturers for guidance on servicing those
machines.
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Click here to download
a repair form. Print 2 copies - keep one for
your records, and tape the other to your machine
before you ship it or bring it in for
service.
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We handle repairs both in and out of
warranty, for companies, educational institutions and
individual customers.
All of our technicians are A+ and
manufacturer-certified, ensuring quality service. The
A+
certification program was developed by the Computing
Technology Industry Association (CompTIA) and is
considered the standard for technical knowledge of
computer service and repair in the personal computer
industry.
Our technicians will come to your site
to manage and implement a turnkey upgrade for all of
your company's notebooks. Upgrades can be easily integrated
with proactive maintenance and data migration.
| Is Your System Still Under
Warranty? | |
We
repair:
. LCDs
.
Motherboards
. Hard drives
. Memory
.
Components
. CD / CD-R/W drives
. DVD Drives
.
Re-imaging accessories
. Peripherals Cost
In-warranty repairs are free.
Out of
warranty labor is a fixed rate of $110 plus the cost of
components.
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Upgrading your machine while
it's being repaired is a great investment -
because the labor for the upgrade is
free! |
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Time to
Repair
Most repairs are complete in just 5-7
business days. In a hurry? We provide two options for
even faster service.
Priority Service:
Laptops move to the head of the line for
assessment and parts ordering for $49.95 per machine.
Repairs are complete in 2-4 business days.
While You Wait: For repairs with
all parts in stock, we will fix your machine immediately
for $99.95 per machine, plus parts and labor.
We ship with all major carriers, and
can ship laptops overnight or with priority delivery.
Locations
CSS serves
the Northeast with four service centers:
. New England
. New
York City Metro Area
. Greater Philadelphia
.
Mid-Atlantic
All of our locations are open from
8:30 a.m. - 5:30 p.m., Monday through Friday, and
receive repairs by mail or walk in. Some locations have
extended hours; detailed hours of operation, addresses,
directions and phone numbers are available on our Contact Us page.
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